Frequently Asked
Questions
Why does my connection seem slow and the video isn't the best?
If you are on a slow
connection, (i.e 28.8K modem) then you may experience some problems
due to the connection timing out before the streaming video can
start. You may also be experiencing video quality that is
problematic. The only real way to correct this problem is to press
on the play button again, which will try to start our streaming
program again. If possible, invest in a quicker connection, such as
a faster modem, cable modem or DSL. (You'll love what happens!)
What if I am behind
a firewall?
A firewall is a piece
of hardware or software that prevents some data packets, including
streaming video, from either entering or leaving a specified
network.
Please check with your
computer or IT department to see if this is the case in your
company. If it is, then please direct them to the following web site
that can supply them with the information they need to enable you to
watch our programming.
Can I view
Broadcasts on my Macintosh?
Yes, broadcasts can be
viewed on both PCs and Macs. Use the link below if you need help
installing Windows Media Player on your Mac.
Microsoft Web Site
3. Minimum System Requirements for Windows Media Player, Real Player
and Flash Player
Windows:
- Pentium 90
processor
- 16 Mb RAM
- Windows 95
- 28.8K baud modem
- Sound card
- Video card
Recommended:
- Pentium II
processor or better
- Windows 95 or
later
- 32+ Mb RAM
- 56K modem or
broadband connection
- Video card
Macintosh:
- 604 PowerPC (200
MHz or better)
- 32 MB RAM
- 65 MB virtual
memory
- Mac OS 8
- 28.8K baud modem
Recommended:
- Power PC Macintosh
- 300+ MHz processor
- 64+ Mb RAM with 10
MB free for the Windows Media Player
- MacOS 8 or better
- 56K modem or
broadband connection
Browser Compatibility:
- Internet Explorer
4.0 and higher
- Netscape Navigator
4.0 and higher
- AOL 4.0 and later
